EvolvIT Blog

What is CRM and How Could It Benefit Your Business?

Customer relationship management (CRM) is a pillar of doing great business. CRM refers to the tools, practices and strategies that a company puts in place to keep track of customer interactions. By managing these interactions and analysing data, CRM systems are intended to improve business-customer relationships, maintain customer retention and encourage sales growth. It’s easy to see why these goals would appeal to business owners who want their business to always be improving. But does CRM really work? 

What Happens To Your Stolen Data?

Data is simply information in a raw format that can be used to create usable information. It can be in the form of facts, numbers, symbols or text that can be easily processed by a computer. These days organisations gather information like gender, age and health to determine how to best cater for their customers. It’s a form of translated information, which then becomes easy to transfer. This is a growing trend, which allows data to be placed on databases.

Your Guide To Working From Home

Working from home naturally brings up many things requiring consideration from a technical support and security point of view. Whether it’s making sure you have a good enough internet connection to be able to do your work and keep in touch with your employer and colleagues, choosing the right software for managing projects and communication or dealing with security issues, there is a lot to consider.