Frequently Asked Questions (F.A.Q)

Over the coming months we will be adding guides for some of the most frequently asked support questions.

Click the links below to view the answers.

Email:

FAQ relating to email from setting up email accounts through to using email software features.

How do I create an email signature in Mircosoft Outlook?

How do I setup a Out Of Office Auto Email Reply?

How do I setup a Pop3 email account in Outlook Express?

How do I setup a Pop3 email account in Microsoft Outlook?

How do I setup a Apple IPhone or IPod Touch to access Microsoft Exchange Emails?

How do I setup a Apple Iphone or Ipod Touch to access Microsoft Exchange Emails via IMAP? 

FAQ relating to changing pop3 account settings.

How do I change Pop3 email account settings in Microsoft Outlook Express?

How do I change Pop3 email account settings in Microsoft Outlook 2003?

How do I change Pop3 email account settings in Microsoft Outlook 2007?

How do I change Pop3 email account settings in Microsoft Outlook 2010?

How do I change Pop3 email account settings in Windows Live Mail?

Internet:

FAQ relating to Internet features from connecting to wireless connections through to using internet software features.

How do I connect to a wireless network in Windows Vista?

How do I connect to a wireless network in Windows XP? 

How do I change my default Website Home Page in Internet Explorer?

How do I change my default Website Home Page in Mozilla Firefox?

Microsoft Windows and Office:

FAQ relating to Microsoft Windows and Office.

How do I disable user account control in Windows 7?  

How do I disable user account control in Windows Vista?

How do I turn on Microsoft Updates?

How can I open a 2007 Microsoft Office file in an earlier version of Office?

How do I delete temporary internet files?

How do I start Windows in safe mode?

Why do I have no sound and how can I fix my sound problem?

How do I copy/cut and paste in Microsoft Windows and Microsoft Office?

Cannot open exe file's in Windows

How to use Outlook Automatic Formatting? 

Hardware Faults:

FAQ relating to diagnosing and fixing hardware faults.

How do I resolve my computer mouse or keyboard not working?

Printer and Faxes:

FAQ relating to printers and faxes.

How do I send a fax from my PC?

How do I add a network shared printer to my PC?

Data Related Questions:

How do I create a folder?

How do I arrange Icons?

How do I change the view of my files?

Energy Saving PC Tips:

How do I turn on monitor power saving in Windows XP?

How do I turn on hard disk power saving in Windows XP?

How do I turn on Machine Standby Power Saving in Windows XP?

How do I enable and change power saving settings in Windows Vista?

How can we save power, energy, equipment life, money and cut our carbon footprint when using IT equipment?

EvolvIT Support:

How do I access the EvolvIT client support system?

Microsoft Exchange

Exchange 2010 - How to delete a mailbox when the user has been deleted from active directory?

Microsoft Windows 8 Fixes: 

Cannot see mapped drives when browsing to select folders in a program or install process

UAC does not fully disable after being turned off from the control panel in Windows 8

Cannot connect VPN in Windows 8, Error 942

No F8 option to load Safe Mode with Windows 8, how to load safe mode in Windows 8?

Windows Control Panel is Blank 

Microsoft Windows 10 Fixes:

Windows 10 Missing Apps Windows Start Menu Missing Apps